Membership Terms and Condition

Overview

These terms and conditions have been created for both subscribers and general website visitors.

All website visitors and subscribers must read and agree to these terms and conditions including any linked attachments that also form part of these terms and conditions, prior to using this platform.

Compliance with these conditions is the website user's responsibility.

Definition of Terms

The following list is definitions of our terms used in these terms and conditions:

  • Agreement – A bound agreement between you the subscriber and Veraccom.
  • Listing - A web page or web pages on our on our website that hosts photographic and descriptive information regarding holiday accommodation rentals on offer to the general public.
  • Services - Services that are made available to subscribers from Veraccom from time to time as part of the subscriber's benefits.
  • Us, We - Refers to Veraccom the company
  • You, Your - Refers to the subscriber
  • Visitors – Refers to general website visitors looking to book accommodation or purchase any other product or service other than a property listing subscription.  
  • The Website – Refers to veraccom.com

Website Disclaimer

The website Disclaimer forms part of these terms and conditions, and therefore all subscribers and non-subscribers will comply fully with this disclaimer.

Website Visitors

All website visitors should familiarise themselves with our "Website Disclaimer Policy, Privacy Policy, Cookie Policy as well as the general terms in these terms and conditions.

If you need further information or clarification, you may contact us at info@veraccom.com  

Cooling Off Period

We offer a 14 day cooling off period for new listing subscribers, effective from the day your application is accepted. We have the right to charge a proportion of the subscription fee for the time your account is active and a setup administration fee of £35 if you wish to cancel during the cooling off period.

If you wish to cancel your new subscription, you must notify us within the required time in writing, by letter or email to info@veraccom.com

Listing Subscription Application, Security & Verification

Veraccom subscription registrations follow a stringent process before acceptance is granted. We will aim to complete verification within three days, though there may be times when this is not possible, due to information requirements. If we cannot complete this process within the guide times, we will advise you of this by email. We may ask you to submit further information to conclude our checks.

We take the security of account openings very seriously. To eliminate any possibilities of accounts being opened fraudulently, you grant us the right to use your information with the reference agencies we use to verify your information is correct. If we have reason to believe that someone is attempting to open an account illegally, all information will be passed to the police for investigation.

If for any reason we are unable to accept your subscription application, we will advise you by email where you will receive a full refund. A supplement may be payable if the cost to confirm your property and person identity is out with our normal cost structure. We will advise you if there is an additional fee and you will be given the opportunity if you wish to proceed.  

As a subscriber, you grant Veraccom and its agents the right to visit your property to verify its existence when relevant notice has been given and the dates/times agreed by both parties, whilst your subscription is active.

 

Listing Subscription Cancellation and Renewal

A listing subscription is a rolling agreement which will automatically renew upon the anniversary of your application.  You will receive a renewal notice in advance of the subscription renewal date, informing you of your renewal, your entitlement to cancel and of any changes to your payment details.  Any payment arrangements that have been made by Direct Debit or Credit Card will automatically continue unless you notify your bank/building society that you wish to cancel it.

If you wish to cancel your subscription, you must inform us of your intention to cancel a minimum of thirty (30) working days prior to your subscription renewal date.  This notice should be provided directly to us, in writing by letter or email.

It is your responsibility to ensure that we have your most up to date correspondence address at all times. Failure to do so could result in the automatic collection of payment from your bank account or credit card without you having received the renewal notice, leading the way to unexpected payments and or charges coming from your account. Veraccom will not be held responsible in any way for bank charges related to the automatic payment of your subscription.

You may cancel your subscription at any time after the cooling off period, though no refunds will be provided regardless of reason.

Subscription Suspension/Termination

We reserve the right to suspend or terminate your subscription at any time and for any reason. Any violation of these terms and conditions or any reputation risk to us for what so ever reason would be deemed sufficient foundation for suspension and possible termination of subscription on conclusion of any enquiry or investigation. Where termination of subscription is the outcome, no refund will be offered.

Subscription Fees

We reserve the right to make changes to the price of subscription charges on an annual basis. We will inform you in advance through your renewal notice of the current price for your subscription renewal.

Subscribers Features and Benefits

Subscriber’s features and benefits may be subject to change, suspension or withdrawal at any time. We will advise the subscriber of any changes by email or text. Where possible, we will always advise in advance of any changes in the subscription offering. Where we have advised the date or timeline launch of a new subscriber feature or improvement and are subsequently delayed or changed or cancelled, we will not be held liable.

Intellectual Property

The website and all that it contains in its entirety is subject to copyright law. No such copy shall be made for any such reason of any part of the website or the service offering. Any violation of this part of this agreement will result in legal enforcement where a criminal conviction may be the outcome.

Use of Branded Assets

We grant the use of the Veraccom trust badge to active subscribers only, to use in its downloadable online format as a visual acknowledgement that the subscriber's accommodation has been verified.

The online trust badge should only be used to attract guests/customers to the subscriber's accommodation on its own website or their own registered social media profiles.

If a subscription ends and is not renewed or is terminated or is cancelled, all uses or representations of the trust badge as described above must be removed with immediate effect.

We prohibit the use of the trust badge for any other use than described above. To use the trust badge for any other use requires our written permission.

The Veraccom logo and trust badge are protected by Trademark Law.   

Proprietary Rights

You grant to us an irrevocable, non-exclusive and royalty-free right and license (but not obligation), in perpetuity throughout the world, to use, copy, perform, reproduce, promote, publish, display and distribute any intellectual property and all copyright, in and to, each and every photograph, video, and all information related to your Listing. You grant these rights to us free of charge and without any commitment or recourse to Veraccom.

If you fail to renew or cancel your subscription at any time you must remove all Veraccom branding you may have been given permission to use under the agreement as all such agreement would end if your subscription is not active. 

You are responsible for determining whether content or information is protected by copyright, trademark, trade secret, right of publicity or other proprietary rights. Except for that information which is in the public domain or for which you have been given express written permission you agree not to upload, post, or otherwise transmit any content or information protected by copyright, trademark, trade secret, right of publicity or other proprietary rights without the express permission of the owner. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, trade secrets, rights of publicity or other proprietary rights or any other harm resulting from such a submission.

Legal and Compliance

It's your legal responsibility to ensure that you have all relevant – permits, licences, certificates, guarantees, insurances in connection to environmental, health and safety, local and governmental laws in the country where your property is located to operate it as an accommodation business in any context.

It's your legal responsibility to display any relevant information (e.g. business/tourist/property licence numbers) or on your listing/s as dictated by law in the country/region where your property is located.

Eligibility

Eligibility for membership requires that members must:

  • Be aged 18 years or older
  • Be the owner of the accommodation/business
  • Only list accurate photo’s and descriptions 
  • Have all reasonable means to prove who you are and the ownership of the accommodation
  • Have a valid credit or debit card to make payment online for your subscription
  • Agree to be bound by these terms and conditions in full while your membership is in force

Privacy Policy

All members are required to comply with our privacy policy at all times.

Indemnification

You agree to indemnify and hold harmless Veraccom, its officers, directors and agents, from any injury or damage suffered directly or indirectly as a result of your use of your property, including but not limited to:

(i) any claims for injury or damage to person or property arising from a property you own; (ii) any claims for injury or damage to person or property arising from a property transaction to which you are a party; (iii) a violation of the Terms and Conditions of Use by you or anyone using your computer (or account, where applicable); (iv) a claim that any use of the Service by you or someone using your computer (or account, where applicable) infringes any property right of any third party; (v) any misrepresentation by you; or (vii) any breach of any Agreement to be performed by you.

You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable solicitors fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action or proceeding attributable to any such claim regardless of jurisdiction.

Disputes

We will not be held responsible for any events that occur as a result of any relationship between subscribers using features and benefits supplied by us. Any disputes arising from the use of subscriber’s benefits supplied by us should be settled between the parties who directly participated in the benefit.

Subscribers shall settle disputes arising out of or relating to the use of such features and benefits by amicable discussion. If this is unsuccessful, the management may volunteer to assess the arguments of the subscribers and make suggestions for settlement, but it has no obligation to do so and any recommendation by us has no binding authority; provided, however, the subscriber may choose to terminate a subscription after assessing a dispute in its sole and absolute discretion.

In the event of a termination of a subscription due to a dispute, we have no obligation to offer a refund. We do not assume any responsibility for subsequent resolution or failure to resolve.

Rights to Assign

A subscription of Veraccom.com cannot be assigned, transferred or otherwise.

 

Insurance

It is the responsibility of the subscribing accommodation/business owner to ensure that they have adequate insurance coverage in place that protects: Buildings, Contents,  personal injury, indemnity, public liability, business failure and any other such insurances required for their accommodation/business.

Expectation of Privacy

To be wholly transparent at all times, rental home/accommodation owners or other business owners that use any kind of CCTV, recording device or other for reasons of security or other, must advise their guests/customers, show specific details on their property/business listings and also advise in their own booking terms and conditions if any devices are used.

Anyone person demands a right to privacy. There are laws guarding the public on this subject and it is your responsibility to ensure you are fully compliant.

Force Majeure

Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided.

In which case, we will deliver as soon as is reasonably possible.

Limitation of Liability

To the fullest extent permitted by applicable laws, none of Veraccom nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if we have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall Veraccom’s total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website or any services connected with it.

Agreement

While your membership is in force, you agree to be bound by these terms and conditions. These terms and conditions may be subject to change or modification.

If we modify these terms and conditions of this agreement, we will advise accordingly.

Event Advertising

Conditions of advertising on our platform are as follows:

  • Event submission forms must be completed in full 
  • Logo/images uploaded must be Jpeg or Png format and to exact sizes
  • Events must be paid in advance of the event being live on our platform
  • Event content that requires to be updated  after posting live will carry a supplement cost of £5
  • We have the right to refuse or remove advertising any advert to the platform